About the ceramics:

Each piece is handmade which means that each one is unique. There might be small differences in color, surface and shape. The sizes mentioned are all approximate (but varies only slightly). The object is not always the one shown in the product picture, but are part of the same series. Each computer/ipad/smartphone screen is showing slightly different colours, therefore the images might not always match the exact color of the product. All products, unless specifically mentioned, can be machine-washed and used in the microwave.

Packaging and shipment:

Each piece is wrapped carefully by me, using recycled materials as much as possible. If something (against expectations) break during shipment, you can email me a photo and I will send you a new and similar product. The shipment is normally within 3-5 working days. International customers take responsibility for potential import taxes (I’m shipping from Sweden which is a EU country).

Returns:

I care about that my clients are satisfied with their purchases. If you are regretting your purchase or are not satisfied with the product, you are welcome to return it at your own cost to get the purchase cost refunded (shipping not included). You are responsible for wrapping the shipment securely and for the shipment not to break during transport back to me.

Locations:

If the webshop tells you I’m not shipping to your country, don’t hesitate to email me and we’ll figure out a way to calculate shipping to your country.

Feel free to ask me any questions at info@trinelise.com

Thank you.